You will hear buzzing and beeps from the equipment used to support and monitor your child's condition. On your first visit, you may prefer to have a close friend or a family member with you.   

A member of the staff will introduce you to the ICU and show you where to leave your things and how to wash your hands before entering the ward. Hand washing is very important for anyone visiting your child.   

The nurse caring for your child will provide clear explanations about the equipment being used and any other aspects of your child's care. If you have any questions or need further information, please don't hesitate to ask.

If you need more information, don't hesitate to ask. In some situations, the NETS team will take your child to the emergency department of a children's hospital.  

After assessment there, your child may be transferred to a ward or the ICU. The emergency department staff will answer any questions you have.